Frequently Asked Questions
What areas do you service?
We’re based in Palatine, IL and serve the surrounding Chicagoland suburbs. Not sure if you're in range? Contact us to confirm!
Do you come to me?
Yes! We’re fully mobile. We detail your vehicle at your home—no waiting or driving required. Or if you’d prefer, we can pick up your vehicle and drop if back off when we’re done!
What do you need to complete the service?
Just access to a water spigot and your vehicle. We bring our own power and all the tools needed. A driveway or safe parking spot is ideal. If you don’t have the ideal location, or if you’d prefer, we can pick up your vehicle and drop if back off when we’re done!
How long does a detail take?
Essential Detail: ~1.5 hours
Premium Detail: ~2 hours
Ultimate Detail: 3–4 hours
*Time may vary based on vehicle size and condition.
What if the weather is bad on my appointment day?
We monitor the forecast closely. If rain, storms, or extreme cold are expected, we'll contact you to reschedule at no extra charge. You can also request a weather check ahead of time.
How do I book a service?
Book easily online or call/text us directly. Just pick your vehicle size, detail package, and preferred time—we’ll take care of the rest.
What forms of payment do you accept?
We accept credit/debit cards, Venmo, and Zelle. Payment is due upon booking of the service.
What’s your rescheduling/cancellation policy?
We kindly ask for 48 hours' notice for cancellations or 24 hours’ notice for rescheduling to avoid a fee.